Pharmacy Information and Informatics

Preceptor: Lynn Bates

The intent of the IT/Informatics rotation at the Shadyside Campus will be to expose the resident to the unique IT challenges inherent in a tertiary care teaching hospital providing automated pharmacy services, multi-site robotic cart-fill, and an integrated electronic health record.  The resident will learn the challenges presented by the interlinking of disparate databases and formularies, as well as how to meet the clinical, operational and regulatory expectations of our customers.

The objectives of the rotation are as follows:

1. Develop financial management plans related to information technology and informatics.
1. Develop an appropriate financial management plan for a information technology and informatics.
2. Explain how financial planning may differ for informatics projects.
3. Explain the how the facilities planning is integrated into an informatics budget.
4. Explain the components of an informatics business plan.
5. Explain the concepts of ROI, NPV and IRR as it relates to informatics planning.
2. Develop equipment plans.
1. When appropriate, participate in the analysis of the effects of an area of automation could have on the medication use system.
2. Develop an appropriate equipment or informatics plan for a selected aspect of a pharmacy plan.
3. Explain factors to consider when determining equipment and informatics needs.
4. Explain factors to consider when determining automation and needs.
3. Contribute to the development of information management plans.
1. Develop an appropriate information management plan for a selected aspect of a pharmacy plan.
2. Explain the concept of information management.
3. Explain how information management is applied in the pharmacy and health system environments.
4. Explain the information needs of information management personnel in designing information management systems.
5. Explain a systematic process to identify the information management needs of a given pharmacy plan.
4. Participate in managing the installation of approved equipment.
1. Use effective management techniques to assure that the installation of equipment is accomplished according to plan.
5. Perform prospective and retrospective information technology and informatics outcomes analyses.
1. Contribute to a prospective IT/informatics outcomes analysis.
2. Explain the principles and methodology of basic pharmacoeconomic analysis.
3. Explain the purpose of a prospective IT/informatics outcomes analysis.
4. Explain study designs appropriate for a prospective IT/informatics outcomes analysis.
5. Explain the types of data that must be collected in a prospective IT/informatics outcomes analysis.
6. Explain possible reliable sources of data for a IT/informatics outcomes data analysis
7. Explain methods for analyzing data in a prospective IT/informatics outcomes analysis.
8. Explain how results of a prospective IT/informatics outcomes analysis can be applied to internal business decisions and modifications to a customer's formulary or benefit design.
9. Contribute to a retrospective IT/informatics outcomes analysis
10. Explain the purpose of a retrospective IT/informatics outcomes analysis.
11. Explain study designs appropriate for a retrospective IT/informatics  outcomes analysis.
12. Explain the types of data that must be collected in a retrospective IT/informatics outcomes data.
13. Explain possible reliable sources of data for a retrospective IT/informatics outcomes data analysis.
14. Explain methods for analyzing data in a retrospective IT/informatics outcomes
15. Explain the impact of limitations of retrospective data on the interpretation of results.
16. Explain how results of a retrospective IT/informatics outcomes analysis can be applied to internal business decisions and modifications to a customer's formulary or benefit design.
6. Construct reports and recommend plans to improve outcomes based on conclusions drawn from analysis of IT/informatics outcomes data.
1. Construct reports appropriate for internal or external customer needs that are based on conclusions drawn from analysis of IT/informatics outcomes data.
2. Explain the components of a report of IT/informatics outcomes data.
3. Explain techniques for customizing general reporting formats to fit specific customer needs.
7. Appreciate the need to account for diversity when planning, marketing, and implementing pharmacy programs and services.
1. Explain how diversity may affect planning, marketing, and implementing pharmacy IT/informatics programs and services.
2. Explain how the many manifestations of diversity (e.g., cultural, religious, racial, sexual preference, gender, age) may need to be considered with implementing pharmacy IT/informatics solutions.
3. Explain the requirements of the Americans with Disabilities Act that apply to pharmacy IT/informatics decision-making.
4. Explain approaches to meeting the needs for diversity when planning, marketing, or implementing pharmacy IT/informatics programs and services.
8. Understand the role of span of control in achieving the pharmacy's IT initiatives.
1. Explain the principle of span of control and how it affects the achievement of the pharmacy's initiatives.
9. Understand the role of empowerment and delegation in achieving the pharmacy IT/informatics initiatives.
1. Explain the principles of empowerment and delegation and how they affect the achievement of the pharmacy IT/informatics goals in organizations.
10. Utilize systems thinking to plan and execute pharmacy IT/informatics operations across the health-system.
1. Identify the appropriate application of the systems approach to pharmacy IT/informatics operations.
2. Explain the core precepts of systems thinking. 
11. Create a vision for the pharmacy IT/informatics program.
1. Articulate a vision for the pharmacy IT/informatics vision of the health system.
2. Explain the meaning of the term "vision".
3. Explain the role that vision plays in the leadership process.
12. Understand effective strategies for assuring the adoption of the pharmacy vision.
1. Formulate a leadership strategy that will result in the adoption of one's vision for the pharmacy health-system.
2. Explain effective strategies for securing buy-in for pharmacy IT/informatics  plans.
13. Evaluate organizational structure for effectiveness in achieving the pharmacy IT/informatics mission.
1. Assess the pharmacy's current organizational structure for its effectiveness in accomplishing its mission.
2. Explain various methods of organizational structure.
3. Compare and contrast the benefits and deficits of various methods of organizational structure in achieving specific goals.
4. Explain the health system's organizational structure and the pharmacy's place within it.
5. Explain the concept and application of span-of-control.
14. Develop staff development plans related to pharmacy IT/informatics.
1. Contribute to the development or revision of the pharmacy's staff IT/informatics development plan.
2. Explain the components of a staff development plan.
3. Explain the responsibility of the pharmacy and the responsibility of the individual in staff             development.
4. Explain methods for defining the training needs of staff.
5. Explain methods for assessing the competence of staff.
6. Explain the concept of competence.
7. Explain the concept of proficiency.
8. Explain a systematic process for developing staff competency in pharmacy IT/informatics.