PGY2 Ambulatory Care Pharmacy: UPMC Presbyterian/Shadyside Traditional, Global Health and Family MedicineTracks

PGY2 pharmacy residency programs build on Doctor of Pharmacy (Pharm.D.) education and PGY1 pharmacy residency programs to contribute to the development of clinical pharmacists in specialized areas of practice. PGY2 residencies provide residents with opportunities to function independently as practitioners by conceptualizing and integrating accumulated experience and knowledge and incorporating both into the provision of patient care or other advanced practice settings. Residents who successfully complete an accredited PGY2 pharmacy residency are prepared for advanced patient care, academic, or other specialized positions, along with board certification, if available.

The purpose of the PGY2 Ambulatory Care Pharmacy Residency Program at UPMC Presbyterian Shadyside is to develop independent ambulatory care pharmacists that are leaders in collaborative practice models with physicians and interprofessional teams. Program graduates will be well prepared to manage the diverse medication and health related needs of patients in the ambulatory setting; be highly skilled to design and deliver educational programs to students and practicing health care professionals; and be prepared to perform practice-based research. All program graduates will be competitive in obtaining a position within an ambulatory clinic, institutional-based physician practice, or community-based physician’s office, as well as clinical faculty position at the level of assistant professor at school of pharmacy or medicine and obtain board certification. Our program tracks allow residents a way to customize experiences to best fit their personal career goals.

All Residents within the PGY2 Ambulatory Care Program will achieve the same objectives for the program within clinical, teaching and research experiences. The program tracks allow the residents to focus clinical activities ina variety of settings, as with the Traditional Track; or concentrated within a specific practice setting, as with the Global Health and Family Medicine Tracks. All residents have the opportunity to gain experiences within any of the practice settings through elective experiences. All residents will precept students clinically and teach within the School of Pharmacy and/or Family Medicine Faculty Development program. All residents will participate within the School of Pharmacy Research Series. The following provides the focus of each track.

The Traditional Track provides residents with learning experiences in a variety of practice settings within institutional and community-based clinics. The aim of this track is for the resident to develop patient care and program management skills within different practice models, including specialty-focused and general medicine practices. This additional skill set will allow residents to be competitive in obtaining clinical and/or academic positions in practices without previous pharmacist services, as well as established general medicine and specialty settings.

The Global Health Track provides residents a focus in developing expertise working with diverse patient groups including those who may be underserved, under-resourced, or otherwise experiencing vulnerabilities. The aim of this track is for the resident to develop skills to design and deliver direct patient care in resource-limited settings. This additional skill set will allow program graduates to also be competitive in obtaining an academic or clinical position within a community health center, free clinic, or non-governmental organization.

The Family Medicine Track provides a focus in developing skills to practice and teach in interprofessional primary care environments and will include an emphasis on curriculum design and execution for post-graduate physician learners. Residents within the Family Medicine Track will be competitive in obtaining clinical positions in full-spectrum various ambulatory settings, including family medicine and academic primary care practices, with educational skills relevant to any post-graduate physician training program.

The Traditional Track Resident will develop strong clinical and program management skills through providing care to patients in a variety of primary care and specialty clinic settings in both hospital-based and community-based settings. The residents will customize their practice and professional development experiences further with incorporation of elective opportunities which include clinical, academic, administrative and managed care possibilities.

Core Experiences

  • Shadyside Family Health Center: 8-week block
  • Shea Medical Center: 8-week block
  • Matilda Theiss Family Health Center: Longitudinal 1 day per week – 6 months
  • Birmingham Free Clinic: Longitudinal - 1 Monday evening per month - 11 months
  • Heart and Vascular Institute: 6-week block
  • SeniorCare Shadyside and Benedum Geriatrics clinics: 6 week block
  • Immunization Program Falk Pharmacy - 4 weeks block
  • Heart Failure Discharge Clinic Longitudinal: 1 day per week – 6 months
  • Presbyterian Prescription Shop every 3rd weekend, 11 months
  • Pharmacy Operations: 12 Month Longitudinal Presbyterian Prescription Shop every 3rd weekend<

The Family Medicine Track Resident will develop strong clinical and teaching skills throughintegration into our family medicine clinic andphysician faculty development program. Shadyside Family Health Center is a level 3 patient-centered medical home and safety net family medicine practice adjacent to UPMC Shadyside Hospital. Residents will interact with various levels of post-graduate physician learners to provide direct patient care, learn curricular development and teach within a faculty development program.

Core Experiences

  • Shadyside Family Health Center (SHYFHC):
  • Family Medicine Orientation: 4 week block
  • Family Medicine I–IV: 6-8 week blocks
  • Pharmacotherapy Clinic: Longitudinal 1 day per week – 11 months
  • Presbyterian Prescription Shop every 3rd weekend, 11 months
  • Hepatitis C Clinic at SHY FHC -½ day per week – 9-11 months

  • AND either
  • SeniorCare Shadyside and Benedum Geriatrics clinics: 6-8 week block
  • Infectious Diseases: PACT HIV Clinic – 4 week block
  • Pharmacy Operations: 12 Month Longitudinal Presbyterian Prescription Shop every 3rd weekend<

The Global Health Track Resident will develop strong clinical skills through service to patients at Grace Lamsam Pharmacy Program (GLPP) partner sites, including free clinics, community health centers, and other settings providing care to vulnerable groups. The resident will be able to choose an area of focus within global health and shape their residency year to meet their needs. Block international experiences will allow the resident to develop skills in practice, teaching, and scholarship in a broad range of low-resource settings.

Core Experiences

Matilda Theiss Family Health Center:
Longitudinal 2 days per week – 9 months

Birmingham Free Clinic MTM Clinic:
Longitudinal 2 days per week – 9 months

Infectious Diseases: HIV PACT Clinic (HIV) (1/2 day per week 6-12 months)
Western Psychiatric Mental Health Clinic (1/2 day per week for 3-6 months).

Birmingham Free Clinic Dispensary/Panther Clinic every other Saturday 1 Month Longitudinal.

PharmacyOperations: 12 Month Longitudinal Birmingham Free Clinic Dispensary/Panther Clinic every other Saturday.

Global health is an area for study, research, and practice that places a priority on improving health and achieving equity in health for all people worldwide. Global health emphasizes transnational health issues, determinants, and solutions; involves many disciplines within and beyond the health sciences and promotes interdisciplinary collaboration; and is a synthesis of population-based prevention with individual-level clinical care. (Koplan JP, Bond TC, Merson, MH, et al. Towards a common definition of global health. Lancet 2009; 373: 1993–95)

The Grace Lamsam Pharmacy Program, established under the auspices of the University of Pittsburgh School of Pharmacy has provided clinical pharmacy services for the homeless, working poor, uninsured, and underinsured for the past 20 years. The program partners with a diverse group of community safety net providers in the Pittsburgh area to provide a broad range of pharmacy services that enhance patient care. The program assists over 6,000 individual patients annually whose healthcare needs are beyond their financial means.


Teaching Experiences:

  1. Serve as primary preceptor for one APPE student
  2. Simulation Evaluation - 2 sessions
  3. Small Group Facilitation - 2 sessions
  4. Large Group Instruction (excludes PULSE)
    • 1-30 min session to pharmacy students
    • 1-30 min session to pharmacists/pharmacy staff
    • 2-30 min session to non-pharmacy health care providers/learner
Residents may also elect to participate in the PittPharmacy Mastery of Teaching Certificate Program (didactic instruction, mentor groups and teaching portfolio).

Research Experience:

PittPharmacy Research Series: Research seminars, project development including protocol, project execution including data analysis, manuscript and presentation at Resident Research Day.

Elective Opportunities:

Elective rotation maybe block or longitudinal, required rotations may be selected as Residents may also select above core rotations for elective experiences.

Infectious Diseases: PACT HIV Clinic
Solid Organ Transplantation: Starzl Transplant Institute
Psychiatry: Western Psychiatric Mental Health Clinic
Managed Care: UPMC Health Plan
International experiences: Honduras, Namibia, Philippines, Malawi
Academia: University of Pittsburgh School of Pharmacy.

Stephanie Ballard, PharmD, BCPS – UPMC Shadyside Family Medicine
Sharon Connor, PharmD – Birmingham Free Clinic
James Coons, PharmD, FCCP, BCPS-AQ Cardiology; Heart Failure Discharge Clinic
Josh Dabbs, PharmD – UPMC Presbyterian Prescription Shop
Thomas Glowa, PharmD, BCPS – Medical Infectious Disease (HIV) Clinic
Deanne Hall, PharmD, CDE, BCACP – UPMC Heart and Vascular Institute
Lauren Jonkman, PharmD – Birmingham Free Clinic
Lindsay Joseph, PharmD – UPMC Health Plan
Kelly Junker, PharmD – UPMC Heart and Vascular Institute
Ana Lupu, PharmD – Ambulatory Mental Health Clinic
Zachary Hovis, PharmD, BCACP – General Internal Medicine Oakland
Amanda Merranko, PharmD – UPMC Falk Pharmacy
Trisha Miller, PharmD, BCACP – Shea Internal Medicine
Karen Pater, PharmD, BCPS, CDE – Matilda Theiss Family Medicine
Christine Ruby, PharmD, BCPS – Senior Care Shadyside
Kristine Schonder, PharmD – UPMC Starzl Transplant Institute
Erin Suhrie, PharmD, BCPS – Benedum Geriatrics Clinic

Application Process

Eligible candidates will have:

  • Doctor of Pharmacy degree from an accredited school of pharmacy
  • Current enrollment in or completion of a PGY1 residency in pharmacy practice or community pharmacy practice
  • Licensure or eligibility for licensure within the Commonwealth of PennsylvaniaReferences
  • Registered for the ASHP Residency Matching Program
  • Submitted a completed application via PhORCAS by December 31st to University of Pittsburgh Medical Center PGY2 Ambulatory Care (23810) under the desired track(s). Each track has its own National Match Code.

Reference guidance

We request a minimum of 3 references, and ask that at least two of the three references come from preceptors with whom the applicant has worked in a direct patient care setting. The preceptor should be able to comment on the applicant’s responsibilities, patient workload, clinical problem solving abilities, and time management skills. All reference writers must use the standard PhORCAS reference template and provide comments on a minimum of 7 of the 15 characteristics in the spaces provided.

The residency site agrees that no person at the site will solicit, accept, or use any ranking related informing from any residency candidate.

General Information

Appointment Period: July 1 – June 30
Number Positions:
2 – Traditional Track (NMS Code 570565)
1 – Global Health Track (NMS Code 570590)
1 – Family Medicine Track (NMS Code 570591)
Starting Date: July 1
Salary: $50,036
Vacation: 10 days paid time off
Insurance: Health, dental, eye care, life, and disability available.

Program Graduates and First Positions Obtained in Past 10 Years


Mahalia Harrell – Traditional Track
Clinical Pharmacy Specialist, Kaiser Permanente, Washington, DC

Karin Yamazaki – Traditional Track
Clinical Pharmacist, James J. Peters Veterans Affairs Medical Center, Bronx, New York

Hannah Welch, PharmD – Global Health Track
Assistant Professor, University of Louisiana at Monroe/Medical University of New Orleans

Prior to 2017 PGY2 Ambulatory Care and PGY2 Global Health stand-alone programs


Jessica Anderson – PGY2 Ambulatory Care
Clinical Pharmacist, Valor Health Care Beaver County Community Base Clinic, Rochester, PA

Khushbu Thaker - PGY2 Ambulatory Care
Ambulatory Care Clinical Pharmacist, Summit Health Medical Group, New Providence, NJ

Amna Jamil, PharmD - PGY2 Global Health
Clinical Pharmacist, Bronx, New York


James Montgomery – PGY2 Ambulatory Care
Clinical Pharmacy Specialist, Primary Care, Cleveland Clinic Family Health Center, Cleveland, Ohio

Vivian Tang – PGY2 Ambulatory Care
Clinical Pharmacy Specialist, Providence Medical Group, Oregon Region, Portland, Oregon

Rebecca Cope, PharmD – PGY2 Global Health
Assistant Professor; LIU College of Pharmacy


Emily Chan - PGY2 Ambulatory Care
Assistant Professor Clinical Sciences
Touro University California College of Pharmacy. San Francisco, CA

Ferealem Assefa, PharmD – PGY2 Global Health
Clinical Pharmacist; Carilion -Roanoke Memorial Hospital


Marie Davies - PGY2 Ambulatory Care
Assistant Professor of Pharmacy Practice and Administration
Western University of Health Sciences College of Pharmacy
Harbor-UCLA Family Medicine Clinic, Los Angeles, CA

Marisa Sochacki, PharmD – PGY2 Global Health
Aid Worker; Doctors Without Borders


Megan Fleishman - 2012-2013
Assistant Professor of Pharmacy and Family Medicine
University of Illinois-Chicago, Rockford Campus

Jennifer Bhuiyan, PharmD – PGY2 Global Health
Assistant Professor; St. John’s University


Ibrahim Sales - PGY2 Ambulatory Care
Assistant Professor of Clinical Pharmacy, King Saud University, Riyadh, Saudi Arabia

Ana Lupu – PGY2 Global Health
Clinical Pharmacist, UPMC Western Psychiatric Institute and Clinic


Shara Elrod - PGY2 Ambulatory Care
Assistant Professor of Pharmacy Practice, Nova Southeastern University, Ft Lauderdale, FL

Yardlee Kauffman, PharmD, MPH – PGY2 Global Health
Aid Worker; Doctors Without Borders

APMS Gaps in Diabetes Care Residency Incentive Grant titled “Impact of Pharmacy-Driven Management of Diabetes Mellitus in an Underserved Patient Population” awarded to Amna Jamil.

ACCP Best Poster Finalist 2013 –Megan Fleishman .“Impact of a Medicaid prescription limitation policy on health care utilization.”

Cope R, Jonkman L, Quach K, Ahlborg J, Connor S. Transitions of care: Medication-related barriers identified by low socioeconomic patients of a federally qualified health center following hospital discharge. Res Social Adm Pharm. 2017 Jan 6. pii: S1551-7411(16). [Epub ahead of print]

Bhuiyan J, Jonkman L, Connor S, Giannetti V. Qualitative evaluation of perceptions of smoking cessation among clients atan alcohol and other drug treatment program. Res Social Adm Pharm. 2016 Nov 3. pii: S1551-7411(16) [Epub ahead of print]

Davies M, Schonder KS, Meyer S, Hall DL. Changes in Students' Performance and Confidence with a Standardized Patient and Standardized Colleague Interprofessional Activity. Am J Pharm Ed. 2015; 79 (5) Article 69.

Kauffman Y, Jonkman L, Lupu A, Connor S. Exploring the value of clinical pharmacy services for patients with diabetes in safety net settings. Research in Social and Administrative Pharmacy 2013;9:770-6.

Fleishman M, Ridenour T, Yahnkee A, Fischer G, Hall D. Impact of a Medicaid prescription limitation policy on health care utilization. American College of Clinical Pharmacy Best Poster Finalist. Albuquerque, New Mexico, October 2013.

Lupu A, Connor S, Jonkman L. Pharmacy students’ actual and perceived knowledge of issues related to underserved populations across the professional curriculum. Currents in Pharmacy Teaching and Learning 2013;5:526-540.

Sales I, Jonkman L, Connor S, Hall D. A comparison of educational interventions to enhance cultural competence in pharmacy students. Am J Pharm Ed. 2013; 77 (4) Article 76.

Elrod SS, Coley K, Saul M, Donehoo J, Fischer G, Kapoor W. A description of medication discrepancies found after hospital discharge. American College of Clinical Pharmacy Annual Meeting. Austin, Texas, October 2010.

Snyder CM, Helms BE, Hall DL. Correlation of Frequency of INR Monitoring and Achieving Therapeutic Goal Range. J Pharm Technol 2008;(24):255-60.

Veltry LG, Hall DL, Schonder KS. Enoxaparin dosing and incidence of bleeding in patients with renal dysfunction. American College of Clinical Pharmacy Annual Meeting. St. Louis, MO, October, 2006.

Program Director Contact Information

Residency Program Director
Deanne L. Hall, PharmD, CDE, BCACP
Associate Professor
Clinical Specialist, Ambulatory Care
Phone: 412-578-9260

Global Health Track Coordinator
Sharon Connor, PharmD
Associate Professor
Grace Lamsam Pharmacy Program
Phone: 412-648-7192

Lauren Jonkman, PharmD, MPH
Assistant Professor
Grace Lamsam Program
Phone: 412-648-8563

Family Medicine Track Coordinator
Stephanie Ballard, PharmD, BCPS
Clinical Pharmacist – Family Medicine
Adjunct Faculty
Phone: 412-864-7799

UPMC Presbyterian